Privacy Policy

Who is responsible and how to reach us

Kachuful.com operates this game. Questions about privacy, data access or deletion can be sent to support@kachuful.com.

Information used for your account

For online accounts, we use the name, player name, email address, your selected in-game avatar, account preferences, hashed password credentials (for email sign-in), verification status, and account/session identifiers needed to provide the service. When you use Apple, Google, or Microsoft sign-in, we process identity information returned by the provider, such as a provider-specific identifier and available email/profile details. Apple may provide a private relay email instead of a real address, and some providers may supply no email. We do not receive your password from those providers. We do not currently request phone numbers, birth dates, or gender identity for gameplay.

Game data

We store room membership, player names, bids, played cards, game outcomes, game statistics, opponents encountered in matches, and score history. Other players in your room see your player name, chosen avatar, public game actions and scores, but not the cards in your private hand. Match results and scores remain linked to your account during a 30-day recoverable closure and reappear when the account is restored. After permanent deletion or expiry, identifying links are erased while de-identified results remain so other participants retain their records.

Technical and security information

We use essential session cookies, connection/session state, and limited request or security events for authentication, troubleshooting, abuse prevention, fraud detection and service reliability. A temporary room code may be stored in the browser to help you return to a game.

Offline games on iOS and Android

Offline bot games can run without an account or an internet connection. Their saves and recent results are stored locally on your device and are not automatically sent to the Kachuful online multiplayer database. Clearing app storage or uninstalling may delete these local results.

Why we use information

We use the data described above to create and secure accounts, connect players, validate game actions, maintain room integrity, preserve score history, prevent misuse, and answer support requests. We do not currently show third-party advertisements or offer in-app purchases.

Helping Kachuful grow

We use essential information to keep accounts secure and the game running. With your permission, we also measure general website activity, such as which parts of Kachuful are visited, device or browser type, and approximate country or region. This helps us improve the game and understand where to introduce Kachuful to more players. We use Google Analytics for these website measurements; it may use cookies or similar identifiers and receive device and browsing information. We do not intentionally share your name, email, account ID, private cards or room codes with this service, or use this permission for personalized advertising.

After you join Kachuful, you can choose Not now or Allow. Optional website measurement starts only if you choose Allow. Your choice does not affect the game, and you can change it at any time using Privacy controls in the website footer. On mobile, optional broad app-usage counts may also be offered separately, while offline game saves remain on your device.

Service providers and sharing

We work with trusted providers for hosting, account sign-in, email, security, and—with your permission—website measurement. These services receive only the information needed for their purposes. For website measurement, Google helps us understand general usage and approximate geographic trends. Your private hand is not shared with other players, and your account's gameplay history is used as described above. If we introduce new advertising or purchasing services, we'll explain relevant changes before enabling them.

Storage and protection

We use access controls, restricted sessions, password hashing and other technical measures to protect accounts and gameplay data. No internet service can guarantee absolute security. We retain account details while an account is active and keep certain limited records where needed for integrity, security, legal requirements or backup recovery.

Account closure, restoration and deletion

In My account you may choose a recoverable 30-day closure or immediate permanent deletion. A recoverable closure immediately revokes active sessions and blocks access, but retains your existing account ID, login identities, profile, available email, and linked game history securely until you authenticate again within 30 days. It restores the same account and scores. After 30 days our cleanup permanently removes identifying account data, and scores can remain without a link to you so other players retain their histories. Permanent deletion now skips the recovery window and removes your identity links without storing a recoverable account. You can also request deletion outside the app through the deletion page; we may need to verify your ownership. Server downtime may delay scheduled cleanup. Separate security, fraud, payment or legal obligations may require limited retention beyond these periods where applicable.

Children and international availability

Kachuful is not designed to collect personal information from young children. Please contact us if you believe a child has supplied information inappropriately. The service may operate from infrastructure in countries other than yours; where required, additional rights or information may apply under local law.

Mobile stores and future updates

Apple and Google may process information when you download Kachuful or use their store services under their own privacy policies. If we add new features that change how information is used or shared, we will update this policy and provide additional choices where needed.